Customer Service

Ordering Online

Submit your order securely to us via this web site. Visit us again after you have placed your order to easily track your shipment and view order history. You can even choose to pick up your order in the store – at no additional cost!

Ordering By Phone

Call us at 256-378-2007. Our friendly staff will assist you in placing your order over the phone. Use our site as your own personal catalog!

Ordering By Fax

Print and fill out an order form. Mail or Fax your order to us at the address or fax number below and we will process it immediately.

Shipping Policies

Central Alabama Community College - Child is proud to offer you the most competitive shipping rates. All of our shipments are professionally packed to ensure the safety of your items in route.

On average, your order will be received in 7 - 10 working days. During August or December, delivery time may take longer.

Return

Online Purchases - Return Policy

Most products purchased from this site may be returned, within 25 days of shipment, for a full refund. Exceptions to this policy include textbooks, media (music, video games, software) which are not shrink wrapped, and customized products. The textbook return guidelines are dependent on when the purchase is made. Please contact us if you have a question about
returning a textbook. Customized products which are non-returnable include clothing with monograms, custom published materials (such as course readers or syllabi), and artwork which is printed, matted, or framed based on your order. Defective or incorrectly shipped product may also be returned during this same time period. To be eligible for a full refund, products must be in new condition and must be returned with all pieces originally shipped as well as the original box in which the product was shipped. Product that is not defective must be returned unopened. (Do not remove shrink wrap from product that is to be returned.) Please check packing list for return address information.

In Store Purchases - Return Policy

We do our very best to make it easy for customers to receive a refund or exchange. PLEASE KEEP ALL OF YOUR RECEIPTS. We will not consider refunds or exchanges without current receipt.

Last day to return textbooks Spring term will be: January 16, 2008

• All merchandise must be in the same condition as purchased - no markings. Do NOT remove plastic wrap.
• We offer 5 business days to return gifts items and sportswear (tags must be attached).
• Refunds are NOT allowed on reference books, sale items, food, electronics or software.
• Refunds will be made in the same manner as purchase.

Contact Support

Contact us anytime with questions or concerns via email at: dat@my.net. You can also contact our customer service department at: 256-378-2007